School: build a written record
Two guides for getting pupil records and securing what the school has actually promised or decided.
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School
Schools often move quickly in speech while families need written material to understand what was actually decided or reported onwards. These guides help build that record.
Start with the material
Guides, tips, and next steps
We put the essentials first: a guide to start with, practical tips, and selected pieces. The longer step-by-step series follows right below.
Featured guides
Most relevant for this authority
SchoolSchool & pupil rights
SchoolSocial servicesChildren’s rights
5 October 2026 · 15 min read
Report of Concern from School: Duty to Report, Police Report, and Your Rights
Schools must report concern about a child to social services, and the principal must report crimes by pupils to the police. How the law works since 2025, what the school may and may not do, and what you as a parent can demand.
Read more: Report of Concern from School: Duty to Report, Police Report, and Your Rights
SchoolSchool & pupil rightsSeries part 1
SchoolChildren’s rightsDocumentation
30 March 2026 · 8 min read
Request action plans, meeting notes and student documents from the school
What you can request in writing, how to formulate the request and how to avoid important decisions getting stuck in verbal promises.
Read more: Request action plans, meeting notes and student documents from the school
SchoolSchool & pupil rightsSeries part 2
SchoolMeetingsDocumentation
29 March 2026 · 5 min read
Follow-up email after meeting with the principal or student health team
So you document what was said, who is responsible for what, and what dates apply without creating unnecessary conflict.
Read more: Follow-up email after meeting with the principal or student health team
SchoolSchool & pupil rights
SchoolChildren’s rightsMeetings
5 October 2025 · 10 min read
When the school contacts social services: parents' rights in the meeting
The school has called a meeting or informed that it has made a report of concern. Here is how you prepare for the meeting, ask the right questions, and protect the child's interest with documentation and a support person.
Read more: When the school contacts social services: parents' rights in the meeting
Step by step
Read these guides in this order
A compact path through the series. Open the part that matches where you are in the matter.
Related articles
Investigations and deeper reading
Editorial pieces that add context — they complement the step-by-step guides.
Across authorities
When the problem crosses several authorities
These guides help with documentation, corrections, follow-up, and oversight regardless of which authority currently holds the power in the matter.
Documentation
In contact with authorities: record, request, and always respond
Documentation
Follow-up email after meeting with authority — template and checklist
Documentation
Correct incorrect information in a public authority — how to request a correction
Documentation
Public document: step-by-step guide to requesting documents from an authority
Common problems
- Support measures stay verbal and cannot be followed up.
- The school’s picture of the child moves forward without you seeing the basis.
- It is unclear what was said to social services or the student health team.
Rights and protective points
- You can request written material to understand the school’s picture of the child.
- You can create your own written trail when verbal promises are not enough.
Common questions
Should I wait for the school’s minutes before writing my own summary?
No. Your own factual follow-up email the same day lowers the risk that your version disappears.
Editorial
All investigations on this theme
Editorial pieces — not step-by-step guides. See the statistics page for patterns and the case bank.